Friday, July 4, 2008

Laptop Ubuntu down and out

Yesterday marked a day of Ubuntu troubles. My daughter asked me to check her laptop, as she was unable to start Ubuntu today.
I tried to start her computer and found that the computer simply froze up once gnome was loaded. All that could be seen was a white square in the upper left corner of the screen overtop of the background colour. Try as I might, I couldn't get the computer to move past this freeze. I tried various fixes from the terminal via Ctrl+Alt+Backspace. I tried reloading/uninstalling/reinstalling gnome without success.
I then installed Kubuntu and was surprised to find that I could log in via Kubuntu, but if I tried to log in to Ubuntu, gnome would simply freeze and refuse to work.
So, kubuntu kde works but not ubuntu gnome. I have yet to find a fix for this.
The only change made to the laptop was the recent upgrade of Ubuntu 8.04.1 which I also installed on my desktop without any problems. Not sure if this change screwed things up.
I also made a change in my DNS settings on my desktop as I'm now using OpenDNS settings for internet connection.
Sadly, this problem has left me stumpted and I had no other alternative but to make Windows XP the default OS on the laptop until I can solve this. Kubuntu isn't running very well either or I would let that be the default. It's running very slow (Firefox takes ages to load) and the wifi connection doesn't always load forcing me to manually get it working. Not a good solution for a user that wants to just have everything work staight away like my daughter.
I so much wanted to steer her away from Microsoft and I was succeeding until this happened.
She's now back to surfing the net with XP, which is running very slowly on her old laptop, but at least she's able to get online.
Ah, the joys of Ubuntu.

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